Digital Seva

Digital Seva Portal : CSC & VLE Registration Definitive Guide[May 2020]

Are you Interested in opening a CSC center and earn an extra 10000 to 15000 per month selling digital services? then read this guide to know requirements and eligibility and registration procedure. This is your one-stop guide for CSC registration.

You can also get important information regarding CSC (Common Service Centers) on this website.

Digital Seva CSC registration: CSCs are front-end service delivery points enabled with Information and Communication Technology (ICT) established to deliver essential public utilities and non-government services to the end consumer (which is basically rural population). Apna CSC is a PAN India network that is working to make India a digital nation. Common Service Centre scheme is a scheme under the Digital India Program. It is a significant part of the National e-Governance Plan (NeGP) which was formulated by the Department of Electronics and Information Technology (DEITY), Ministry of Communication and Information Technology, Govt. of India. Apna CSC online is one of the largest government approved online service delivery channels in the world.

Digital Seva Registration 2020: These csc digital seva kendra are operating in each state of India and delivering services in the field of health, utility payments, education, agriculture, FMCG products, entertainment, banking, and financial services, B2C services, G2C services, etc.

List Of Services Provided by CSCs

What is the Eligibility & Other Requirements for register CSC?

In order to start a CSC (Common Service Centre) in your area, it is important to match the eligibility criteria for digital seva application or online registration for CSC, which is mentioned below:

Eligibility to Participate in CSC Scheme-

  • The applicant has to be a local person.


  • He/she must be of 18 years of age.


  • The applicant has to be class 10 qualified or equivalent.

Other Requirements-

  • He/she should be well versed in the local language
  • He should have a basic knowledge of English and computer skills.

Infrastructure Required for CSC register online Center

  1. Room or the building selected should have 100-150 Sq. Ft place
  2. 2 PC’s with UPS with 5 hours battery back up or portable generator set. The PC should have a licensed Operating System of Windows XP-SP2 or above.
  3. Two Printers. (Inkjet+ Dot Matrix)
  4. 512 MB RAM
  5. 120 GB Hard Disc Drive
  6. Digital Camera/ Webcam
  7. Wired/ Wireless/V-SAT Connectivity
  8. Biometric/IRIS Authentication Scanner for Banking Services.
  9. CD/DVD Drive

Per CSC Total Estimated Cost will be 1.25 to 1.50 Lacs (Except Land & Building

Apply for PAN through CSC-

Apply for Pan Card through Common Service Center- The Indian Income Tax Department issues the PAN card under the supervision of the Central Board of Direct Taxes (CBDT). It is a Unique 10 Alpha Numeric Characters. In order to pay income tax, to open a D-MAT A/c, or to pay/ refund of TDS the PAN India is required. To get the PAN Card, the interested person can apply through CSC. In order to apply for the PAN Card the following supporting documents are required:

  1. Identity Proof
  2. Residence Proof
  3. Passport Size Photographs

Documents necessary for Identity Proof-

  1. Aadhar Card
  2. School Leaving Certificate
  3. Matriculation Certificate
  4. Degree from recognized Board or Institute
  5. Passport
  6. Ration Card
  7. Voter Card
  8. Driving License

Documents necessary for Address Proof-

  1. Aadhar Card
  2. Passport
  3. Electricity Bill
  4. Telephone Bill
  5. Water Bill
  6. Voter Card

Bill older than 6 months will not be entertained.

What’s the Procedure for Village Level Entrepreneur (VLE) to Get Registered on CSC Portal

How to apply for CSC online: Digital Seva Registration 2020
VLE registration is done only through online mode. All the applicants are advised to be ready with the scanned copy of all the required documents. Applicants must have a working mobile no and a valid email ID. All the documents must be uploaded in the prescribed format. Therefore, candidates are advised to read all the guidelines and instructions clearly before filling the application form.
Applicants willing to register for CSC can follow the procedure shared below.

CSC Registration
To be a part of CSC vle, one needs to apply for the same. In order to apply, one needs to register himself or herself in the portal through online mode. Here are some steps CSC registered.

Common Service Center portal is allocated only to the Village Level Entrepreneur (VLE). But, to become the VLE CSC, one has to register. Procedure for CSC online apply is as follows:

  1. Visit the website
  2. On the top of the page, there is a tab called “Login”. Click on that.
  3. Then click on the tab “CSC Connect” Digital Seva connect
  4. A new tab will be open up, where VLE has to enter the CSC ID and Password.
  5. Once the ID and Password are authenticated, a registration page will open where the VLE has to furnish the required data like Name, Address, CSC Location, etc.
  6. Now click on the Submit button.
  7. Once all the details are submitted, the VLE will receive an email and SMS asking him to verify his email id and mobile number.
  8. In the next step, he has to verify the same, by clicking on the link that is there in the email. Once he clicks on the link, he needs to enter the CSC ID/ Password. He will receive the activation code via message on his mobile.
  9. Enter all the data before clicking on the “submit” button.

The confirmation mail for successful registration will be sent to the VLE.

Search for a Common Service Center

Common Service Centers have been opened in different parts of India by the central government at the block level. You can now locate your nearest common service center easily by entering your state name, district number and block division. As long as you have these details with you, locating a CSC center is not a difficult task.

List of States in India where Common Service Centers are located.

Following are the list of states where Common Service Centers are located

  • Andaman and Nicobar
  • Andhra Pradesh
  • Arunachal Pradesh
  • Assam
  • Bihar
  • Chandigarh
  • Chhattisgarh
  • Dadra and Nagar Haveli
  • Daman and Diu
  • Delhi
  • Goa
  • Gujarat
  • Haryana
  • Himachal Pradesh
  • Jammu and Kashmir
  • Jharkhand
  • Karnataka
  • Kerala
  • Lakshadweep
  • Madhya Pradesh
  • Maharashtra
  • Manipur
  • Meghalaya
  • Mizoram
  • Nagaland
  • Orissa
  • Puducherry
  • Punjab
  • Rajasthan
  • Sikkim
  • Tamil Nadu
  • Telangana
  • Tripura
  • Uttar Pradesh
  • Uttarakhand
  • West Bengal

Why was the Common Service Centre set up?

The main intention behind setting up the Digital Seva portal CSC, which is popularly known as CSC, is to do away with the middleman. The middleman will completely vanish. Now that everyone has access to the basic necessities and are aware of how to carry out the transaction, they don’t have to depend on the middleman. This is really good news because there are many incidents where the middleman has duped the common people out of their hard-earned money and left them to look after themselves. Since the CSC Scheme provides the G2C services or government to citizen benefits, the middleman will not be able to make any kind of benefits whatsoever. All the services that will be launched by the Government will be introduced directly to the citizen with full transparency. As such one can expect a fair flow of policies and ideas.

Because of the CSC, the rates of government services will be well publicized. This, in turn, will reduce the avenues of taking bribes. As and when the number of transactions increases the responsibility of the VLE’S will also increase which means that there will be an increased effort to maintain the customer base and improve customer relations. When one has access to an alternative avenue to apply for a service without depending on any third party, it automatically improves the accountability aspect as well. This is felt more in areas of social welfare programs like the old-age pensions and ration cards. This is really very commendable.

You will be happy to know that as part of the CSC scheme, a Special Purpose Vehicle or SPV has been created so that the Government can operate through e-Governance in a progressive and effective manner. This platform is connected with the CSC network. Under the Companies Act 1956 on 16th July 2009, the CSC SPV has been incorporated. It is named as ‘CSC e-Governance Services India Ltd’. The main objective of the SPV is to monitor the CSC scheme and to make sure that all the activities are carried out as per the guidelines and to monitor the outcome on behalf of the State and Central Government.

What are the major roles of Digital Seva Kendra?

The major roles include the following:

  • To make sure that the systemic viability and sustainability of the CSC Scheme is in order
  • To monitor the goals and the outcomes achieved by the CSCs
  • To enable proper delivery and implementation of G2C and B2C services through the Common Service center
  • Maintaining a standard framework for decision making in a collaborative manner
  • To ensure content aggregation and to act as a catalyst on a daily basis
  • Improving the stakeholder capacity and ensuring best practices for sharing and overall development and progress of the society.

How to Apply for CSC and VLE Registration

The process to Register for A Common Service Center (CSC) and Starting a New CSC in Your Area and Check Status Online- Any person who wants to open the Common Service Center and fulfills the eligibility can apply online. Application Procedure for setting up of CSC is as-

  1. Open the CSC Portal i.e.
  2. Click on “Interested to become a CSC” on the left side of the page.
  3. Click on Link given ” For CSC Registration, Click Here”
  4. Enter the Aadhar Number in the required box.
  5. After that choose the authentication Option from IRIS/ Finger Print/ One Time Password. Click on “Proceed”.
    The applicant has to pass through OTP Process.
  6. Click on Generate OTP.
    (Personal details of the applicant will automatically get filled from the Aadhar database. The applicant needs to fill other details. Mobile Data and Email Id will be taken from Aadhar Card, same can’t be modified until a change is not made in Aadhar.)
  7. Upload the Geo-tagged Image of Centers.
  8. Click on SUBMIT Option.

On submission of Application, acknowledgment number will be sent to the applicant.


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CSC HelpDesk PDF

Frequently Asked Questions (FAQs)

What is the CSC Centre?
CSC full form is Common Service Centre. CSC Centre is a service point/ place from where a VLE operates and serves the end consumer. This CSCs are mostly owned by the VLE.

Who is a VLE?
Village Level Entrepreneur (VLE) is a person who works at the village level and delivers all the government and private services to end-user through the CSC.

What are the benefits of CSC registration?
Through registration, the user can come on board on the Digital Seva Portal after a quality check. Once verification is completed user will be provided an official Digital Seva email Id.

Is there any need for training to become a VLE?
No training is required to be a VLE. You just need to have the minimum eligibility criteria. However, a good VLE is expected to have respect within the society, entrepreneurial skills, commitment for social service as well as some financial strength.

Is there any CSC registration online fee?
No, there is not any registration fee for CSC. It is completely free.

What is the procedure after submission of CSC application and when would the user be able to avail the services of CSC?
The application undergoes a quality check process once it is submitted. Once the applications are accepted they further undergo an account creation process and after the creation of an account, credentials are shared with the user through Digimail.

What is an Application No.?
It is a unique number that is generated after the successful CSC registration.

How can I check my CSC application status?
CSC application status can be checked by using the application number.

Can I apply again if my application is rejected?
Yes, you can apply again.

How VLEs can register complaints?
In case VLEs have any issue regarding CSE, they can register complaints through Digital Seva Portal i.e.

Do we need to re-register for CSC each year?
Yes, it is mandatory to re-register each year.


Though this is an era of technology, still many Indian doubt or do not have any confidence doing transactions through online mode. People still prefer to stand in a long queue for getting their things done. Introducing CSC can really enhance the chances of 100% digitalization. The main objectives for the introduction of CSC are as follows.

To access information to remote areas: the Indian Government has an objective to make India digital. The Urban areas somehow have picked up on that but for rural areas, it is being a little hard as the information does not get delivered to the remote areas which in turn does not raise people up or they remain unaware of all the policies introduced by the government. With the introduction of CSC, it can be possible to access information all over the nation which would help in the enhancement of the remote people as well.

G2C delivery of public services: by the introduction of CSC, the concept of middleman will vanish. Since CSC provides the government to citizens (G2C), the people who used to get benefit in the middle, will not be benefitted anymore. The services that would be introduced by the Government would be introduced to the citizen directly with full transparency. This can be a good idea for a fair flow of policies.
Access to good education or up-gradation of skills: since remote areas do not have many schools, even if they have, schools lack proper infrastructure or provide only basic education. With the introduction of CSC, students living in remote areas could get an education through an online mode. They will be getting an opportunity to get an education from top professors and quality education which may not be possible without shifting their place. The introduction of CSC would promote distance education as well so as to make India a nation with the highest rate of literacy.
Non-discriminatory access: for rural citizens, non-discriminatory access to e-services has been introduced through CSC.

CSC Registration – Services offered

The services provided by CSC are cost-efficient and high-quality videos, data connection, and services with voice, medication, and entertainment, and private services as well.

  • This service provides remote people with agricultural services like agriculture, horticulture, sericulture, animal husbandry, Veterinary, and fisheries.
  • It offers training services and education such as schools, colleges, vocational education, and employment.
  • It provides health services like health check-ups, telemedicine, and medicines.
  • It provides banking services and insurance services such as loans, micro-credits, and insurance for rural people.
  • To rural areas, entertainment could be introduced in the form of movies and televisions.
    The payment of bills can be done through online mode.

The common service center is a communication and information technology that has been created under the national e-governance project of the government of India. This project initiated includes the formation of networks of over 100,000 Common Service Centers throughout the country. This program is initiated by the Ministry Of Electronics and IT (MeiTY). The main aim of this project is to provide crucial or vital information and services to the un-served Indians in rural areas. CSC is a web portal that contains crucial information in regards to features of Common Service Center, its eligibility and the qualification which is needed to participate in CSC. This CSC contains details of CSC centers, Details of CSC center holder or VLE that is, Village Level Entrepreneur with valid VLE ids addresses and contact information. This web portal contains all vital information regarding CSC.

CSC Help Line

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